Terms and Conditions

Welcome to Dyota.co (the “Site”), the online destination for fine jewelry that exudes elegance and sophistication. Please carefully review the following terms and conditions (“Terms”) that govern your use of our Site. By accessing and using our Site, you agree to be bound by these Terms. If you do not agree with these Terms, you should not use our Site.

Intellectual Property:
All content on our Site, including but not limited to text, graphics, logos, images, and other materials, are the exclusive property of Dyota and are protected by intellectual property laws, including copyright and trademark. You may not use any content from our Site without our express written consent. Some content may fall under free-use.

Product Information:
We strive to provide accurate and up-to-date information about our fine jewelry products on our Site. However, we cannot guarantee the accuracy, completeness, or timeliness of any product information. We reserve the right to modify, update, or discontinue any products or services without notice.

Pricing and Payment:
All prices on our Site are listed in US dollars and are subject to change without notice. We accept various forms of payment, including credit cards, PayPal, and other payment methods listed on our Site. By providing us with your payment information, you represent and warrant that you have the legal right to use the payment method and that the information you provide is accurate and complete.

Shipping and Returns:
We offer free shipping on all orders within the US. International shipping is also available for an additional fee. Please review our Shipping and Returns policy for more information on shipping times, order tracking, and our return policy.

Disclaimer of Warranties:
The Site and all of its contents, including our fine jewelry products, are provided “as is” without any warranties of any kind, either express or implied. Dyota disclaims all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement of intellectual property rights.

Limitation of Liability:
In no event shall Dyota or any of its affiliates, officers, directors, employees, agents, or licensors be liable for any direct, indirect, special, incidental, or consequential damages arising out of or in connection with the use or inability to use our Site or our fine jewelry products, even if we have been advised of the possibility of such damages. Some states do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you.

Indemnification:
You agree to indemnify, defend, and hold harmless Dyota and its affiliates, officers, directors, employees, agents, and licensors from any and all claims, damages, expenses, and liabilities arising out of or in connection with your use of our Site or our fine jewelry products.

Governing Law and Jurisdiction:
These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without giving effect to any principles of conflicts of law. You agree to submit to the personal jurisdiction of the state and federal courts located in Pennsylvania for any disputes arising out of or relating to these Terms.

Changes to Terms:
We reserve the right to modify or update these Terms at any time without prior notice. Any changes will be posted on our Site, and your continued use of our Site after such changes have been posted constitutes your acceptance of the modified Terms.

 

The following terms and conditions apply to Dyota’s price matching policy:

  1. The competitor’s jewelry item must have the same characteristics, including gemstone type, carat weight, color, clarity, cut, and certification, as the Dyota jewelry item. Dyota reserves the right to determine, in its sole discretion, whether the competitor’s jewelry item is comparable.
  2. Dyota Lab Created Diamonds are not eligible for the price matching policy as they’re one of a kind.
  3. Dyota’s price matching policy cannot be combined with any other offer, promotion, or discount.
  4. The price matching policy applies only to certified loose diamonds and Moissanite sold through the Dyota website. We will match full jewelry prices if they’re the same/very similar (gemstone type, carat weight, color, clarity, cut, metal, etc)
  5. The price matching policy only applies before you purchase your Dyota jewelry item. Once you purchase from Dyota, if you are not satisfied with your purchase, you can return your item to us within 30 days.
  6. To verify the competing price, you must supply our Customer Support team with: (1) a copy of the grading report or certification from the competitor for the same jewelry item, and (2) a link to a website offer or a published price offer from the competitor. (3) a link to our item being compared. (4) your contact info (name, email, phone #)
  7. The competing price must be available to any member of the public and cannot be a unique discount.
  8. The lower price must remain in effect at the time your request is verified by Dyota.
  9. Expired offers, time-limited sales events, clearance, liquidation and going-out-of-business sales, and loyalty program offers are not eligible for the price matching policy.
  10. The price matching policy does not apply where the competitor or Dyota has made a pricing error or typographical error on an item.
  11. Pawn shops and auctions (websites or brick and mortar stores) are ineligible for the price matching policy.
  12. The price matching policy only applies to purchases for personal use. The price matching policy does not apply to purchases for resale or commercial purposes.
  13. If Dyota determines that a competitor’s offer meets all of the terms and conditions of our price matching policy, we will honor the new price for 72 hours, and as many quantities as you like.
  14. Dyota reserves the right to verify all information regarding the competing offer and to refuse to offer a lower price, in its sole discretion, if unsatisfied with its ability to verify the competing price.
  15. Dyota reserves the right to modify or terminate the price matching policy at any time.

By using our price matching policy, you acknowledge and agree to these terms and conditions. Dyota reserves the right to decline any price match request that does not meet these terms and conditions

Contact Us:
If you have any questions about these Terms or your use of our Site, please contact us at [Support@Dyota.co]. Thank you for choosing Dyota, and we look forward to providing you with exceptional fine jewelry and services that exceed your expectations.