Make to Order Policy (MTO): Our Commitment to Crafting Your Perfect Piece

At Dyota, we understand the importance of your jewelry and want to ensure that you are completely satisfied with your purchase. That is why we offer a make-to-order policy (MTO) that allows you to customize your piece to your exact specifications.

When you place an order with us, we will begin the process of crafting your piece by hand. We will work closely with you to ensure that every detail, from the cut and clarity of the stones to the metal and design of the piece, meets your exact preferences. This process is lengthy as we pride ourselves in providing high-quality, handcrafted jewelry that is made to order. As a result of our commitment to quality and attention to detail, it takes us approximately 5-7 days to design, craft, set, and polish each piece of jewelry to perfection. Due to the high demand for our products, we ask for your patience during this time.

We understand that waiting for your jewelry to arrive can be difficult, but we assure you that it will be worth the wait. Our shipping process takes approximately 3 days, meaning that you can expect to receive your made-to-order jewelry within 12-15 days after placing your order. we believe that the extra time is well worth it for a piece of jewelry that is uniquely tailored to you.

We appreciate your trust in our brand and our commitment to providing you with the best possible experience. Our team is always available to answer any questions or concerns you may have during this process, and we thank you for your support of our handmade, artisanal jewelry.

We also offer a Free 30-Day return policy on all our make-to-order (MTO) pieces unless the item has personalized engraving. If for any reason you are not completely satisfied with your purchase, we will work with you to make it right.

Rest assured that when you order from Dyota, you are getting a one-of-a-kind piece of jewelry that is crafted with care and attention to detail. We stand behind our work and are committed to your satisfaction.

We ship all in-stock orders placed by 3PM EST Monday to Friday the same day, so you can expect to receive your order as soon as possible.

Our team is always available to answer any questions or concerns you may have during the crafting and shipping process. We are committed to providing you with the best possible experience and appreciate your trust in our brand. Please reach our to us Support@Dyota.co if you have any other question!